|
|
LOG IN
(See the Telephone Technical support page for instructions on how to access your voice mail either from your own phone or from outside)
Know your password. (If this is your first call, your default password will be the last 4 digits of your phone number). When Voicemail picks up and starts playing a prompt to you, press the star key (*). Follow the instructions. The pound key (#) can be used to back up Voicemail one menu at a time, finally exiting altogether.
Logging Into Your Mailbox
The advanced features of Voicemail are available by logging in. Call the Voicemail system, and anytime during the greeting or main menu, press the pound (#) key. The system will then ask for your password.
Box Number And Password
Your voice mailbox is identified by a box number (the last 4 digits of your phone number) and protected by a password. After your first login it will also have two recordings from you--your "name" and "greeting". You have the ability to change everything but your box number. Your box number is four digits long, but your password can be zero to four digits. You must signal the end of your password by pressing the star key (*), even if your password has four digits. If Voicemail does not recognize your password, it will ask you to try again. Once you have logged in, Voicemail will give you the number of new messages and saved messages that you have.
First Login: Your Greeting, Name, And Directory Entry
The first time you log into Voicemail, you will be prompted to record your "greeting" and "name". Both are easily changed whenever you want; for instructions see "Personal Options." The prompts will tell you when to start recording, and how to stop recording; and then how to save, replay, or redo your recording. Voicemail uses a short recording tone to indicate when recording starts and stops.
MAILBOX MAIN MENU
The Mailbox Main Menu lists the basic mailbox functions: one (1) to review messages, two (2) to send a message, three (3) to set personal options. Press the number of your choice, or, press the pound key (#) to exit the Mailbox Main Menu and return to the system main menu. If you take no action, the menu will repeat and then warn you before disconnecting.
REVIEW MESSAGES
Overview
“Review Messages” is the voice mail feature you will probably use most. Voicemail gives you complete and precise control over message playback, selection, and management. You may control message playback by pausing, rewinding, or fast-forwarding. You may choose to hear the first message or the last message. There are powerful message management capabilities including: delete, save, time-stamp, and reply. As a default, messages will be played back starting with the oldest first. You may also review "saved" or "deleted" messages.
Features
The basic Review Messages menu controls message playback, selection, and management. All of the options are available while you are listening to a message; all but the first three are available between messages. You can always exit this menu by pressing the pound (#) key.
|
|
Rewind
|
While listening to a message, you may rewind it five seconds by pressing one (1).
|
|
|
Pause
|
You may pause a message by pressing two (2); press two again to continue.
|
|
|
Fast Forward
|
While listening to a message, you may fast forward the message five seconds by pressing three (3).
|
|
|
Previous
|
To hear the previous message, press four (4).
|
|
|
Replay
|
To repeat the current message, press five (5).
|
|
|
Next
|
To hear the next message, press six (6).
|
|
|
Save
|
You may save a message for later review by pressing seven (7). The message is then grouped, in order of receipt, with any other saved messages you may have. It will stay in the system for the length of time designated in the Maximum Message Age for your mailbox.
|
|
|
Replay menu
|
Eight (8) is not used for Review Messages, and therefore causes the menu to repeat.
|
|
|
Delete
|
To delete a message, press nine (9). You should delete messages after you have listened to them. The message will be held temporarily as a "deleted" message. If you delete a message accidentally, you may recover it to your saved message list provided you do so during the same phone call. Voicemail will not actually delete the message until it is finished with all phone calls in progress, so even if you hang up, you may still be able to recover the message if you log right back into your box.
|
|
|
Reply
|
If another box owner sent you a message, send a reply back to that box by pressing zero (0).
|
|
|
Additional Options
|
More options are available by pressing the star (*) key. You can always exit this menu by pressing the pound (#) key.
|
|
ADDITIONAL OPTIONS MENU
|
|
Lower Volume
|
To lower the message playback volume, press *1 repeatedly until satisfied.
|
|
|
Message Count
|
To hear a count of your new and saved messages, just as you did when you logged in, press two (2) from the additional options menu.
|
|
|
Raise Volume
|
To raise the message playback volume, press 3 repeatedly until satisfied.
|
|
|
First Message
|
To jump to the first message of the group to which you are listening, press four (4).
|
|
|
Date, Time, And Sender
|
You may hear the date and time the message was recorded by pressing five (5) from the additional options menu. If you receive the message from another box holder, then you also hear the "name".
|
|
|
Last Message
|
To jump to the last message of the group to which you are listening, press six (6).
|
|
|
Review Saved Messages
|
You may review your saved messages by pressing seven (7).
|
|
|
Review New Messages
|
You may review your new messages by pressing eight (8).
|
|
|
Review Deleted Messages
|
To check your deleted messages, press nine (9).
|
|
|
Send A Copy
|
You may send a copy of the message to another box holder by pressing zero (0). After you enter the box number to copy to, Voicemail will play the name of the box holder and prompt you to record and approve an introduction to the message. Then you will be prompted to press star (*) to copy the same introduction and message to another box. You must approve the additional copies.
|
|
‘
|
